Transforming health care Virginia Mason Medical Center's pursuit of the perfect patient experience - Kenney, Charles; ProQuest (Firm) (Boca Raton : CRC Press, 2011)
Includes bibliographical references and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Keywords: Virginia Mason Medical Center; Health services administration -- United States; Health facilities -- Administration -- Standards -- United States; Medical care -- United States; Electronic books