International Federation of Library Associations and Institutions. Section of Public Libraries., ProQuest (Firm), Koontz, C., & Gubbin, B. (2010). IFLA public library service guidelines (2nd, completely rev. ed.). Berlin ; New York: De Gruyter Saur.
Chicago Style CitationInternational Federation of Library Associations and Institutions. Section of Public Libraries., ProQuest (Firm), Christie Koontz, and Barbara Gubbin. IFLA Public Library Service Guidelines. 2nd, completely rev. ed. Berlin ; New York: De Gruyter Saur, 2010.
MLA CitationInternational Federation of Library Associations and Institutions. Section of Public Libraries., ProQuest (Firm), Christie Koontz, and Barbara Gubbin. IFLA Public Library Service Guidelines. 2nd, completely rev. ed. Berlin ; New York: De Gruyter Saur, 2010.