APA Citation

Penin, L. (2018). An introduction to service design: Designing the Invisible. London, UK: Bloomsbury.

Chicago Style Citation

Penin, Lara. An Introduction to Service Design: Designing the Invisible. London, UK: Bloomsbury, 2018.

MLA Citation

Penin, Lara. An Introduction to Service Design: Designing the Invisible. London, UK: Bloomsbury, 2018.

Warning: These citations may not always be 100% accurate.