Lientz, B. P., & Rea, K. P. (2002). Achieve lasting process improvement: Reach Six Sigma goals without the pain. San Diego, Calif.: Academic Press.
Chicago Style CitationLientz, Bennet P., and Kathryn P. Rea. Achieve Lasting Process Improvement: Reach Six Sigma Goals Without the Pain. San Diego, Calif.: Academic Press, 2002.
MLA CitationLientz, Bennet P., and Kathryn P. Rea. Achieve Lasting Process Improvement: Reach Six Sigma Goals Without the Pain. San Diego, Calif.: Academic Press, 2002.
Warning: These citations may not always be 100% accurate.