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01731nam a2200433 i 4500 |
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EBC4907012 |
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MiAaPQ |
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20200520144314.0 |
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m o d | |
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cr cnu|||||||| |
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170804t20172003enk o 001 0 eng d |
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|z 9780566085956
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|a 9781351930055 (e-book)
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|a (MiAaPQ)EBC4907012
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|a (Au-PeEL)EBL4907012
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|a (CaPaEBR)ebr11408575
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|a (OCoLC)993780997
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|a MiAaPQ
|b eng
|e rda
|e pn
|c MiAaPQ
|d MiAaPQ
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4 |
|a HF5415.335
|b .H553 2017
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0 |
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|a 658.8/343
|2 22
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| 100 |
1 |
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|a Hill, Nigel,
|d 1952-
|e author.
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| 245 |
1 |
0 |
|a How to measure customer satisfaction /
|c Nigel Hill, John Brierley and Rob MacDougall.
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| 250 |
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|a Second edition.
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| 264 |
|
1 |
|a London, [England] ;
|a New York :
|b Routledge,
|c 2017.
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| 264 |
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4 |
|c 2003
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| 300 |
|
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|a 1 online resource (161 pages)
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| 336 |
|
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|a text
|2 rdacontent
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| 337 |
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|a computer
|2 rdamedia
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| 338 |
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|a online resource
|2 rdacarrier
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| 500 |
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|a Includes index.
|
| 588 |
|
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|a Description based on print version record.
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| 590 |
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|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
|
| 650 |
|
0 |
|a Consumer satisfaction
|x Evaluation.
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| 655 |
|
4 |
|a Electronic books.
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| 700 |
1 |
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|a MacDougall, Rob,
|e editor.
|
| 700 |
1 |
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|a Brierley, John,
|e editor.
|
| 776 |
0 |
8 |
|i Print version:
|a Hill, Nigel, 1952-.
|t How to measure customer satisfaction.
|b Second edition.
|d London, [England] ; New York : Routledge, 2017 c2003
|h viii, 151 pages
|z 9780566085956
|w 2003064302
|
| 797 |
2 |
|
|a ProQuest (Firm)
|
| 856 |
4 |
0 |
|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=4907012
|z Click to View
|
