APA Citation

Hill, N., MacDougall, R., & Brierley, J. (2017). How to measure customer satisfaction (Second edition.). London, [England] ; New York: Routledge.

Chicago Style Citation

Hill, Nigel, Rob MacDougall, and John Brierley. How to Measure Customer Satisfaction. Second edition. London, [England] ; New York: Routledge, 2017.

MLA Citation

Hill, Nigel, Rob MacDougall, and John Brierley. How to Measure Customer Satisfaction. Second edition. London, [England] ; New York: Routledge, 2017.

Warning: These citations may not always be 100% accurate.