Jamieson, C. M. (2014). The small business' guide to social CRM: Build customer relationships that will accelerate your business. Birmingham: Impackt Publishing.
Chicago Style CitationJamieson, Craig M.. The Small Business' Guide to Social CRM: Build Customer Relationships That Will Accelerate Your Business. Birmingham: Impackt Publishing, 2014.
MLA CitationJamieson, Craig M.. The Small Business' Guide to Social CRM: Build Customer Relationships That Will Accelerate Your Business. Birmingham: Impackt Publishing, 2014.
Warning: These citations may not always be 100% accurate.