Barlow, J., & Stewart, P. (2006). Branded customer service: The new competitive edge. San Francisco, Calif.: Berrett-Koehler.
Chicago Style CitationBarlow, Janelle, and Paul Stewart. Branded Customer Service: The New Competitive Edge. San Francisco, Calif.: Berrett-Koehler, 2006.
MLA CitationBarlow, Janelle, and Paul Stewart. Branded Customer Service: The New Competitive Edge. San Francisco, Calif.: Berrett-Koehler, 2006.
Warning: These citations may not always be 100% accurate.