Scharlatt, H., & Gopal, K. (2016). Resolving conflict: Ten steps for turning negatives to positives. [Greensboro, North Carolina]: Center for Creative Leadership.
Chicago Style CitationScharlatt, Harold,, and Kaushik Gopal. Resolving Conflict: Ten Steps for Turning Negatives to Positives. [Greensboro, North Carolina]: Center for Creative Leadership, 2016.
MLA CitationScharlatt, Harold,, and Kaushik Gopal. Resolving Conflict: Ten Steps for Turning Negatives to Positives. [Greensboro, North Carolina]: Center for Creative Leadership, 2016.
Warning: These citations may not always be 100% accurate.