The ETTO principle efficiency-thoroughness trade-off : why things that go right sometimes go wrong - Hollnagel, Erik, 1941-; ProQuest (Firm) (Farnham, England ; Burlington, VT : Ashgate, 2009)
Includes index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Keywords: Performance technology; Performance -- Psychological aspects; Industrial accidents; Electronic books