Hollnagel, E. (2009). The ETTO principle: Efficiency-thoroughness trade-off : why things that go right sometimes go wrong. Farnham, England ; Burlington, VT: Ashgate.
Chicago Style CitationHollnagel, Erik. The ETTO Principle: Efficiency-thoroughness Trade-off : Why Things That Go Right Sometimes Go Wrong. Farnham, England ; Burlington, VT: Ashgate, 2009.
MLA CitationHollnagel, Erik. The ETTO Principle: Efficiency-thoroughness Trade-off : Why Things That Go Right Sometimes Go Wrong. Farnham, England ; Burlington, VT: Ashgate, 2009.
Warning: These citations may not always be 100% accurate.