Cole, R. E. (1999). Managing quality fads: How American business learned to play the quality game. New York: Oxford University Press.
Chicago Style CitationCole, Robert E. Managing Quality Fads: How American Business Learned to Play the Quality Game. New York: Oxford University Press, 1999.
MLA CitationCole, Robert E. Managing Quality Fads: How American Business Learned to Play the Quality Game. New York: Oxford University Press, 1999.
Warning: These citations may not always be 100% accurate.