Designing mobile service systems - Kar, Els van de.; Verbraeck, Alexander; ProQuest (Firm) (Amsterdam : IOS Press, 2008)
Includes bibliographical references (p. 219-231) and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Keywords: Business enterprises -- Computer networks; Computer service industry; Mobile commerce; Mobile communication systems; Electronic books