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01358nam a22003614a 4500 |
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MiAaPQ |
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20200520144314.0 |
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m o d | |
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990727s1999 inua sb 001 0 eng |
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|z 155753182X (pbk. : alk. paper)
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|a (MiAaPQ)EBC3398632
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|a (Au-PeEL)EBL3398632
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|a (CaPaEBR)ebr10106693
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|a (OCoLC)923340142
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|a MiAaPQ
|c MiAaPQ
|d MiAaPQ
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|a HE8788
|b .A57 1999
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0 |
4 |
|a 658.8/12
|2 21
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| 100 |
1 |
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|a Anton, Jon.
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| 245 |
1 |
0 |
|a Call center performance enhancement using simulation and modeling
|h [electronic resource] /
|c Jon Anton, Vivek Bapat, Bill Hall.
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| 260 |
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|a West Lafayette, Ind. :
|b Ichor Business Books,
|c c1999.
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| 300 |
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|a ix, 134 p. :
|b ill.
|
| 490 |
1 |
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|a Customer access management
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| 504 |
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|a Includes bibliographical references and index.
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| 533 |
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|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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| 650 |
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0 |
|a Call centers.
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| 655 |
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4 |
|a Electronic books.
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| 700 |
1 |
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|a Bapat, Vivek,
|d 1967-
|
| 700 |
1 |
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|a Hall, Bill,
|d 1944-
|
| 710 |
2 |
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|a ProQuest (Firm)
|
| 830 |
|
0 |
|a Customer access management.
|
| 856 |
4 |
0 |
|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=3398632
|z Click to View
|
