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20200520144314.0 |
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070817s2008 njua sb 001 0 eng |
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|z 2007034473
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|z 9780470249277 (cloth)
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|d MiAaPQ
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|a HG4621
|b .K64 2008
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| 082 |
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4 |
|a 658.8/12
|2 22
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| 100 |
1 |
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|a Knapp, Rob,
|d 1946-
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| 245 |
1 |
4 |
|a The supernova advisor
|h [electronic resource] :
|b crossing the invisible bridge to exceptional client service and consistent growth /
|c Rob Knapp.
|
| 260 |
|
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|a Hoboken, N.J. :
|b John Wiley & Sons,
|c c2008.
|
| 300 |
|
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|a xxxi, 127 p. :
|b ill.
|
| 504 |
|
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|a Includes bibliographical references and index.
|
| 505 |
0 |
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|a The trouble with success: the tyranny of the 80/20 rule -- Contact: the humble foundation of the ultimate client experience -- Segmentation: the supernova non-negotiable -- Organization: promises made, promises kept -- Planning: inspired action -- Acquisition: explosive growth under control -- Leading the practice: leaders developing leaders.
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| 533 |
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|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
|
| 650 |
|
0 |
|a Investment advisor-client relationships.
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| 650 |
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0 |
|a Customer relations.
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| 650 |
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0 |
|a Investment advisors.
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| 650 |
|
0 |
|a Financial services industry
|x Management.
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| 655 |
|
4 |
|a Electronic books.
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| 710 |
2 |
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|a ProQuest (Firm)
|
| 856 |
4 |
0 |
|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=331503
|z Click to View
|
