International Business Machines Corporation. International Technical Support Organization., ProQuest (Firm), & Endrei, M. (2004). Patterns: Serial process flows for intra-and inter-enterprise. Research Triangle Park, NC: IBM International Technical Support Organization.
Chicago Style CitationInternational Business Machines Corporation. International Technical Support Organization., ProQuest (Firm), and Mark Endrei. Patterns: Serial Process Flows for Intra-and Inter-enterprise. Research Triangle Park, NC: IBM International Technical Support Organization, 2004.
MLA CitationInternational Business Machines Corporation. International Technical Support Organization., ProQuest (Firm), and Mark Endrei. Patterns: Serial Process Flows for Intra-and Inter-enterprise. Research Triangle Park, NC: IBM International Technical Support Organization, 2004.