Show me the money how to determine ROI in people, projects, and programs - Phillips, Jack J., 1945-; Phillips, Patricia Pulliam; ProQuest (Firm) (San Francisco, Calif. : Berrett-Koehler Publishers, 2007)
Preface -- The value evolution -- The ROI methodology: a brief overview -- Project needs and objectives: ensuring business alignment -- Reaction and perceived value -- Learning and confidence -- Application and implementation -- Impact and consequences -- Isolation of project impact -- Show me the money: converting data to money -- The intangible measures -- Project costs and calculating ROI -- The business case: forecasting value, including ROI -- Results reporting -- Implementing and sustaining ROI.
Includes bibliographical references (p. [259]-261) and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Keywords: Project management; Project management -- Evaluation; Rate of return; Human capital; Electronic books