Phone clones authenticity work in the transnational service economy - Mirchandani, Kiran, 1968-; ProQuest (Firm) (Ithaca : ILR Press, 2012)
Includes bibliographical references and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Keywords: Call center agents -- India -- Social conditions; Service industries workers -- India -- Social conditions; Customer services -- Social aspects -- India; International business enterprises -- Social aspects -- India; Intercultural communication -- India; Identity (Psychology) -- India; Electronic books