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|b .S38 2000
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0 |
4 |
|a 658.8/343
|2 22
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| 100 |
1 |
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|a Scott, Dru.
|
| 245 |
1 |
0 |
|a Customer satisfaction
|h [electronic resource] :
|b practical tools for building important relationships /
|c Dru Scott.
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| 250 |
|
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|a 3rd ed.
|
| 260 |
|
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|a Menlo Park, Calif. :
|b Crisp Publications,
|c c2000.
|
| 300 |
|
|
|a viii, 118 p. :
|b ill.
|
| 490 |
1 |
|
|a A fifty-minute series book
|
| 504 |
|
|
|a Includes bibliographical references.
|
| 533 |
|
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|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
|
| 650 |
|
0 |
|a Consumer satisfaction.
|
| 650 |
|
0 |
|a Customer relations.
|
| 655 |
|
4 |
|a Electronic books.
|
| 710 |
2 |
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|a ProQuest (Firm)
|
| 830 |
|
0 |
|a Fifty-Minute series.
|
| 856 |
4 |
0 |
|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=3117006
|z Click to View
|
