Sharp, D. E. (2003). Customer relationship management systems handbook. Boca Raton: Auerbach Publications.
Chicago Style CitationSharp, Duane E. Customer Relationship Management Systems Handbook. Boca Raton: Auerbach Publications, 2003.
MLA CitationSharp, Duane E. Customer Relationship Management Systems Handbook. Boca Raton: Auerbach Publications, 2003.
Warning: These citations may not always be 100% accurate.