The maturation of assessment in academic libraries the role of LibQUAL+ TM - Cook, Colleen; ProQuest (Firm) (Bradford, England : Emerald Group Publishing, 2002)
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Keywords: Academic libraries -- Evaluation; Library use studies; Electronic books