APA Citation

Harvey, J. (2006). Managing service delivery processes: Linking strategy to operations. Milwaukee, Wisconsin: ASQ Quality Press.

Chicago Style Citation

Harvey, Jean. Managing Service Delivery Processes: Linking Strategy to Operations. Milwaukee, Wisconsin: ASQ Quality Press, 2006.

MLA Citation

Harvey, Jean. Managing Service Delivery Processes: Linking Strategy to Operations. Milwaukee, Wisconsin: ASQ Quality Press, 2006.

Warning: These citations may not always be 100% accurate.