APA Citation

Palmer, B. (2003). Making change work: Practical tools for overcoming human resistance to change. Milwaukee, Wisconsin: ASQ Quality Press.

Chicago Style Citation

Palmer, Brien. Making Change Work: Practical Tools for Overcoming Human Resistance to Change. Milwaukee, Wisconsin: ASQ Quality Press, 2003.

MLA Citation

Palmer, Brien. Making Change Work: Practical Tools for Overcoming Human Resistance to Change. Milwaukee, Wisconsin: ASQ Quality Press, 2003.

Warning: These citations may not always be 100% accurate.