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01703nam a2200409 i 4500 |
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EBC3002546 |
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MiAaPQ |
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20200520144314.0 |
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140831t20062007wiua ob 001 0 eng d |
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|z 9780873897020
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|a (MiAaPQ)EBC3002546
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|a (Au-PeEL)EBL3002546
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|a (CaPaEBR)ebr10907776
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|a (OCoLC)891385599
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|a MiAaPQ
|b eng
|e rda
|e pn
|c MiAaPQ
|d MiAaPQ
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4 |
|a HF5415.335
|b .W55 2006
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0 |
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|a 658./12
|2 22
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| 100 |
1 |
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|a Wilburn, Morris,
|d 1953-
|e author.
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| 245 |
1 |
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|a Managing the customer experience :
|b a measurement-based approach /
|c Morris Wilburn.
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| 264 |
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|a Milwaukee, Wisconsin :
|b ASQ Quality Press,
|c 2006.
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| 264 |
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4 |
|c 2007
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| 300 |
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|a 1 online resource (128 pages) :
|b illustrations, tables
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| 336 |
|
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|a text
|2 rdacontent
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| 337 |
|
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|a computer
|2 rdamedia
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| 338 |
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|a online resource
|2 rdacarrier
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| 504 |
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|a Includes bibliographical references and index.
|
| 588 |
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|a Description based on print version record.
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| 590 |
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|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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| 650 |
|
0 |
|a Consumer satisfaction.
|
| 650 |
|
0 |
|a Customer relations.
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| 650 |
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0 |
|a Customer services.
|
| 655 |
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4 |
|a Electronic books.
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| 776 |
0 |
8 |
|i Print version:
|a Wilburn, Morris, 1953-
|t Managing the customer experience : a measurement-based approach.
|d Milwaukee, Wisconsin : ASQ Quality Press, 2006, c2007
|h xiv, 112 pages
|z 9780873897020
|w 2006024190
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| 797 |
2 |
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|a ProQuest (Firm)
|
| 856 |
4 |
0 |
|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=3002546
|z Click to View
|
