Everyday excellence : creating a better workplace through attitude, action, and appreciation - Shearer, Clive, 1944- (Milwaukee, Wisconsin : ASQ Quality Press, 2005)
Includes bibliographical references and index.
Description based on print version record.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Keywords: Total quality management; Organizational effectiveness; Strategic planning; Quality of work life; Work ethic; Employee motivation; Leadership; Electronic books