Cianfrani, C. A., & West, J. (2014). ISO 9001:2008 explained and expanded: Making your Quality Management System sustainable. Milwaukee, Wisconsin: ASQ Quality Press.
Chicago Style CitationCianfrani, Charles A.,, and Jack West. ISO 9001:2008 Explained and Expanded: Making Your Quality Management System Sustainable. Milwaukee, Wisconsin: ASQ Quality Press, 2014.
MLA CitationCianfrani, Charles A.,, and Jack West. ISO 9001:2008 Explained and Expanded: Making Your Quality Management System Sustainable. Milwaukee, Wisconsin: ASQ Quality Press, 2014.
Warning: These citations may not always be 100% accurate.