Flynn, N. (2004). Instant messaging rules: A business guide to managing policies, security, and legal issues for safe IM communication. New York: American Management Association.
Chicago Style CitationFlynn, Nancy. Instant Messaging Rules: A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication. New York: American Management Association, 2004.
MLA CitationFlynn, Nancy. Instant Messaging Rules: A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication. New York: American Management Association, 2004.
Warning: These citations may not always be 100% accurate.