Face it recognizing and conquering the hidden fear that drives all conflict at work - Horn, Art, 1954-; ProQuest (Firm) (New York : American Management Association, 2004)
The people in your (work) neighborhood: The worrier; The controller; The fake; The attention-seeker; The victim; The prisoner -- Hell is not just other people: The transcendence model; Here comes the judge; Our shaky foundations; How we judge -- Moving from fear to freedom: What's your operating strategy?; A case of disidentification; There goes the judge; A way of being; A better way.
Includes bibliographical references (p. 226-227) and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Keywords: Conflict management; Employees -- Psychology; Interpersonal relations; Psychology, Industrial; Electronic books