Destination benchmarking concepts, practices, and operations - Kozak, M. (Metin), 1968-; ProQuest (Firm) (Cambridge, MA : CABI Pub., 2004)
Includes bibliographical references (p. 196-209).
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Keywords: Tourism -- Management; Benchmarking (Management); Electronic books