Benchmarking the management of operations and information systems - Koh, Siau Ching Lenny; Saad, S. M.; ProQuest (Firm) (Bradford, England : Emerald Group Publishing, 2007)
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Keywords: Benchmarking (Management); Total quality management; Electronic books