APA Citation

ProQuest (Firm). (2006). Customer loyalty, retention, and customer relationship management. Bradford, England: Emerald Group Publishing.

Chicago Style Citation

ProQuest (Firm). Customer Loyalty, Retention, and Customer Relationship Management. Bradford, England: Emerald Group Publishing, 2006.

MLA Citation

ProQuest (Firm). Customer Loyalty, Retention, and Customer Relationship Management. Bradford, England: Emerald Group Publishing, 2006.

Warning: These citations may not always be 100% accurate.