ProQuest (Firm). (2005). Customer relationship management: An Emerald guide. Bradford, England: Emerald Group Publishing.
Chicago Style CitationProQuest (Firm). Customer Relationship Management: An Emerald Guide. Bradford, England: Emerald Group Publishing, 2005.
MLA CitationProQuest (Firm). Customer Relationship Management: An Emerald Guide. Bradford, England: Emerald Group Publishing, 2005.
Warning: These citations may not always be 100% accurate.