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|b .P39 2006
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|a 658.812
|2 22
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1 |
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|a Payne, Adrian.
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0 |
|a Handbook of CRM
|h [electronic resource] :
|b achieving excellence in customer management /
|c Adrian Payne.
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| 260 |
|
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|a Amsterdam ;
|a London :
|b Elsevier Butterworth-Heinemann,
|c 2006.
|
| 300 |
|
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|a xx, 438 p. :
|b ill.
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| 504 |
|
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|a Includes bibliographical references and index.
|
| 533 |
|
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|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
|
| 650 |
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0 |
|a Customer relations.
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| 650 |
|
0 |
|a Relationship marketing
|x Management.
|
| 655 |
|
4 |
|a Electronic books.
|
| 856 |
4 |
0 |
|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=255230
|z Click to View
|
