Mitroff, I. I., & Anagnos, G. (2001). Managing crisis before they happen: What every executive and manager needs to know about crisis management. New York: AMACOM.
Chicago Style CitationMitroff, Ian I., and Gus Anagnos. Managing Crisis Before They Happen: What Every Executive and Manager Needs to Know About Crisis Management. New York: AMACOM, 2001.
MLA CitationMitroff, Ian I., and Gus Anagnos. Managing Crisis Before They Happen: What Every Executive and Manager Needs to Know About Crisis Management. New York: AMACOM, 2001.
Warning: These citations may not always be 100% accurate.