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|a HF5415.5
|b .E89 2005
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4 |
|a 658.8/12
|2 22
|
| 100 |
1 |
|
|a Evenson, Renee,
|d 1951-
|
| 245 |
1 |
0 |
|a Customer service training 101
|h [electronic resource] :
|b quick and easy techniques that get great results /
|c Renee Evenson.
|
| 260 |
|
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|a New York :
|b AMACOM,
|c c2005.
|
| 300 |
|
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|a ix, 207 p.
|
| 500 |
|
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|a Includes index.
|
| 533 |
|
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|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
|
| 650 |
|
0 |
|a Customer relations.
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| 650 |
|
0 |
|a Customer services.
|
| 650 |
|
0 |
|a Employees
|x Training of.
|
| 655 |
|
4 |
|a Electronic books.
|
| 710 |
2 |
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|a ProQuest (Firm)
|
| 856 |
4 |
0 |
|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=243010
|z Click to View
|
