APA Citation

ProQuest (Firm), & Tax, S. (2003). Service quality: Crossing boundaries. Bradford, England: Emerald Group Publishing.

Chicago Style Citation

ProQuest (Firm), and Steve Tax. Service Quality: Crossing Boundaries. Bradford, England: Emerald Group Publishing, 2003.

MLA Citation

ProQuest (Firm), and Steve Tax. Service Quality: Crossing Boundaries. Bradford, England: Emerald Group Publishing, 2003.

Warning: These citations may not always be 100% accurate.