Customer-centered telecommunications services marketing - Strouse, Karen G.; ProQuest (Firm) (Boston : Artech House, 2004)
Includes bibliographical references and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Keywords: Competition, International; Consumer satisfaction; Customer relations; Telecommunication -- Marketing; Electronic books