Lean communication : applications for continuous process improvement /

Four decades ago, the most progressive companies, particularly those in the manufacturing sector, embraced an aspirational notion stoically named Zero Defects. It was a broad corporate call to action in an era with no Internet, elongated supply chains, multicultural, multilingual, cross-generational...

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Bibliographic Details
Main Authors: Yankelevitch, Sam., (Author), Kuhl, Claire F., (Author)
Format: eBook
Language:English
Published: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015.
Edition:First edition.
Series:Supply and operations management collection.
Subjects:
Online Access:Click to View
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100 1 |a Yankelevitch, Sam.,  |e author. 
245 1 0 |a Lean communication :  |b applications for continuous process improvement /  |c Sam Yankelevitch and Claire F. Kuhl. 
250 |a First edition. 
264 1 |a New York, New York (222 East 46th Street, New York, NY 10017) :  |b Business Expert Press,  |c 2015. 
300 |a 1 online resource (xix, 92 pages) 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
490 1 |a Supply and operations management collection,  |x 2156-8200 
504 |a Includes bibliographical references (page 89) and index. 
505 0 |a 1. The cost of complexity: the impact of language, culture and distance on operations -- 2. A process called communication: an opportunity for waste in our daily interactions -- 3. Acts of unintended communication: our actions and the messages they send -- 4. Continuous improvement of the communication process: VSM, 5S, PDCA, and more -- 5. The tip of the tip of the iceberg: bringing the issue to the surface -- 6. A leadership challenge: use lean thinking in global communication -- References -- Index. 
506 1 |a Access restricted to authorized users and institutions. 
520 3 |a Four decades ago, the most progressive companies, particularly those in the manufacturing sector, embraced an aspirational notion stoically named Zero Defects. It was a broad corporate call to action in an era with no Internet, elongated supply chains, multicultural, multilingual, cross-generational work teams, or multiple time zones. It was to ensure that products would be better, work-related accidents down, and profits larger if people did not make mistakes. Today with the kaleidoscope of disruptive forces in business transactions, the speed of commerce and the ferocious level of competition for consumer loyalty and business survival--the cost of an enterprise's faulty communication can literally make or break a brand or product. There is now more than ever the urgency that how people connect to each other to move business forward must be foolproof. 
588 |a Title from PDF title page (viewed on August 6, 2015). 
590 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Communication in management. 
650 0 |a Lean manufacturing. 
653 |a global teams 
653 |a lean communication 
653 |a lean leadership 
653 |a lean manufacturing 
653 |a lean supply chain 
653 |a supply chain 
655 4 |a Electronic books. 
700 1 |a Kuhl, Claire F.,  |e author. 
776 0 8 |i Print version:  |z 9781631572388 
797 2 |a ProQuest (Firm) 
830 0 |a Supply and operations management collection.  |x 2156-8200 
856 4 0 |u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=2119781  |z Click to View