(2010). Deal with difficult people: How to cope with tricky situations in the workplace (Revised edition.). London: A & C Black.
Chicago Style CitationDeal With Difficult People: How to Cope With Tricky Situations in the Workplace. Revised edition. London: A & C Black, 2010.
MLA CitationDeal With Difficult People: How to Cope With Tricky Situations in the Workplace. Revised edition. London: A & C Black, 2010.
Warning: These citations may not always be 100% accurate.