Okes, D. (2013). Performance metrics: The levers for process management. Milwaukee, Wisconsin: ASQ Quality Press.
Chicago Style CitationOkes, Duke. Performance Metrics: The Levers for Process Management. Milwaukee, Wisconsin: ASQ Quality Press, 2013.
MLA CitationOkes, Duke. Performance Metrics: The Levers for Process Management. Milwaukee, Wisconsin: ASQ Quality Press, 2013.
Warning: These citations may not always be 100% accurate.