Westcott, R. T., & Krivokuca, M. (2014). The certified manager of quality/organizational excellence handbook (Fourth edition.). Milwaukee, Wisconsin: ASQ Quality Press.
Chicago Style CitationWestcott, Russell T.,, and Milt Krivokuca. The Certified Manager of Quality/organizational Excellence Handbook. Fourth edition. Milwaukee, Wisconsin: ASQ Quality Press, 2014.
MLA CitationWestcott, Russell T.,, and Milt Krivokuca. The Certified Manager of Quality/organizational Excellence Handbook. Fourth edition. Milwaukee, Wisconsin: ASQ Quality Press, 2014.
Warning: These citations may not always be 100% accurate.