Magnini, V. P. (2015). Surprise!: The secret to customer loyalty in the service sector (First edition.). New York, New York (222 East 46th Street, New York, NY 10017): Business Expert Press.
Chicago Style CitationMagnini, Vincent P.. Surprise!: The Secret to Customer Loyalty in the Service Sector. First edition. New York, New York (222 East 46th Street, New York, NY 10017): Business Expert Press, 2015.
MLA CitationMagnini, Vincent P.. Surprise!: The Secret to Customer Loyalty in the Service Sector. First edition. New York, New York (222 East 46th Street, New York, NY 10017): Business Expert Press, 2015.
Warning: These citations may not always be 100% accurate.