Business process change : a business process management guide for managers and process professionals - Harmon, Paul, 1942-; Davenport, Tom; Dierna, Andrea; Purdy, Russell (Waltham, Massachusetts : Elsevier, 2014)
Includes bibliographical references at the end of each chapters and index.
Description based on print version record.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Keywords: Electronic commerce; Organizational change; System design; Electronic books