APA Citation

Williams, D. (2014). Connected CRM: Implementing a big-data-driven, customer-centric business strategy. Hoboken, New Jersey: Wiley.

Chicago Style Citation

Williams, David. Connected CRM: Implementing a Big-data-driven, Customer-centric Business Strategy. Hoboken, New Jersey: Wiley, 2014.

MLA Citation

Williams, David. Connected CRM: Implementing a Big-data-driven, Customer-centric Business Strategy. Hoboken, New Jersey: Wiley, 2014.

Warning: These citations may not always be 100% accurate.