Chang, C. M. 1. (2014). Achieving service excellence: Maximizing enterprise performance through innovation and technology (First edition.). New York, New York (222 East 46th Street, New York, NY 10017): Business Expert Press.
Chicago Style CitationChang, C. M. 1935-. Achieving Service Excellence: Maximizing Enterprise Performance Through Innovation and Technology. First edition. New York, New York (222 East 46th Street, New York, NY 10017): Business Expert Press, 2014.
MLA CitationChang, C. M. 1935-. Achieving Service Excellence: Maximizing Enterprise Performance Through Innovation and Technology. First edition. New York, New York (222 East 46th Street, New York, NY 10017): Business Expert Press, 2014.
Warning: These citations may not always be 100% accurate.