Baines, T., & Lightfoot, H. (2013). Made to serve: How manufacturers can compete through servitization and product service systems. Chichester, West Sussex: Wiley.
Chicago Style CitationBaines, Tim, and Howard Lightfoot. Made to Serve: How Manufacturers Can Compete Through Servitization and Product Service Systems. Chichester, West Sussex: Wiley, 2013.
MLA CitationBaines, Tim, and Howard Lightfoot. Made to Serve: How Manufacturers Can Compete Through Servitization and Product Service Systems. Chichester, West Sussex: Wiley, 2013.
Warning: These citations may not always be 100% accurate.