Organizational schizophrenia : impact on customer service quality /

Bibliographic Details
Main Author: Gureja, Gopal K., (Author)
Format: eBook
Language:English
Published: Los Angeles, [California] : Sage, 2013.
Subjects:
Online Access:Click to View
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245 1 0 |a Organizational schizophrenia :  |b impact on customer service quality /  |c Gopal K. Gureja. 
264 1 |a Los Angeles, [California] :  |b Sage,  |c 2013. 
264 4 |c 2013 
300 |a 1 online resource (346 pages) :  |b illustrations 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
504 |a Includes bibliographical references and index. 
588 |a Description based on print version record. 
590 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Customer services. 
650 0 |a Organizational behavior. 
650 0 |a Customer relations. 
655 4 |a Electronic books. 
776 0 8 |i Print version:  |a Gureja, Gopal K.  |t Organizational schizophrenia : impact on customer service quality.  |d Los Angeles, [California] : Sage, c2013   |h xxx, 346 pages   |z 9788132109563   |w 2012040384 
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