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01189nam a2200325 a 4500 |
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EBC1073736 |
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MiAaPQ |
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20200520144314.0 |
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m o d | |
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121211s2013 enk s 001 0 eng d |
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|z 9781118345566 (hardback)
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|a 9781118457870 (electronic bk.)
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|a (MiAaPQ)EBC1073736
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|a (Au-PeEL)EBL1073736
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|a (CaPaEBR)ebr10630565
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|a (CaONFJC)MIL414770
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|a (OCoLC)818851659
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|a MiAaPQ
|c MiAaPQ
|d MiAaPQ
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4 |
|a HF5415.5
|b .R63 2013
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| 100 |
1 |
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|a Robson, Kevin.
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| 245 |
1 |
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|a Service-ability
|h [electronic resource] :
|b create a customer centric culture and gain competitive advantage /
|c Kevin Robson.
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| 260 |
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|a Chichester :
|b Wiley,
|c 2013.
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| 300 |
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|a xvi, 261 p.
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| 500 |
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|a Includes index.
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| 533 |
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|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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| 650 |
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0 |
|a Customer services.
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| 655 |
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4 |
|a Electronic books.
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| 710 |
2 |
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|a ProQuest (Firm)
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| 856 |
4 |
0 |
|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=1073736
|z Click to View
|
