Motwani, J., Ptacek, R., & Fleming, R. (2012). Lean sigma methods and tools for service organizations: The story of a cruise line transformation. [New York, N.Y.] (222 East 46th Street, New York, NY 10017): Business Expert Press.
Chicago Style CitationMotwani, Jaideep., Rob Ptacek, and Richard Fleming. Lean Sigma Methods and Tools for Service Organizations: The Story of a Cruise Line Transformation. [New York, N.Y.] (222 East 46th Street, New York, NY 10017): Business Expert Press, 2012.
MLA CitationMotwani, Jaideep., Rob Ptacek, and Richard Fleming. Lean Sigma Methods and Tools for Service Organizations: The Story of a Cruise Line Transformation. [New York, N.Y.] (222 East 46th Street, New York, NY 10017): Business Expert Press, 2012.
Warning: These citations may not always be 100% accurate.