Bell, C. R., Zemke, R., & Zielinski, D. (2007). Managing knock your socks off service (2nd ed.). New York: AMACOM.
Chicago Style CitationBell, Chip R., Ron Zemke, and David Zielinski. Managing Knock Your Socks Off Service. 2nd ed. New York: AMACOM, 2007.
MLA CitationBell, Chip R., Ron Zemke, and David Zielinski. Managing Knock Your Socks Off Service. 2nd ed. New York: AMACOM, 2007.
Warning: These citations may not always be 100% accurate.